How To Return Your Purchases
Returning an item, you have purchased by mistake:
We provide as much information within the content of our product pages to allow you to make an informed decision on your purchase. However, should you require to return any product, we will allow you to do so within 14 days after receipt of delivery. If you are unsure on compatibility, please call/email us before making the purchase and we will make the necessary checks to avoid mistakes. Should you need to return your order, please enclose a copy of your invoice with the goods. You will have to arrange the return of the goods yourself and track them using a reputable carrier. We ask that you do everything possible to ensure the goods are returned to us in good condition and if possible, with their original packaging. We will refund the total cost of the goods, minus a 20% restocking charge and supply postage costs when we receive the goods back in a resalable condition. We reserve the right to charge a restocking charge.
Returning an item that is faulty within the warranty period:
If we have supplied an item that is faulty or becomes faulty in the first 90 days of receipt, we will arrange the uplift of the goods (Please put a copy your invoice with the goods.). Should we be satisfied with the alleged defects, we will either replace the goods if available or arrange a refund of the full value of the goods and any carriage costs incurred.
Returning an item that we have supplied incorrectly:
If we send you the wrong item, please email or call us, all goods received in error will be collected and replaced at our cost.
Vehicles sold in our eBay shop are for personal sale, and we do not accept returns. Any vehicle sold is purchased “sold as seen”.
If a part has been purchased purely for diagnostic purposes and is found not to fix the problem you cannot return it, we are not supplying parts for compare/test/trial and error, please make sure you need the part before making a purchase and do not make assumptions.
Indelible Product Markings:
All goods sent are marked, visible and non-visible. We also engrave goods. These marks are to stop people sending back their own old, damaged parts, we are very thorough in the way we work and know exactly what we have sent out as all markings/numbers are recorded. We will not tolerate any scam artists; we have been in this trade for many years and have a good knowledge of all scams as we have seen and experienced them all.
Overseas Orders (All orders supplied outside UK mainland):
All warranty, damaged and unused goods must be returned by the buyer. We will replace or refund any goods that are proven to be defective if a replacement is available.